
Ebay UK
Ebay UK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ebay UK has 1.9 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I usually dont have problems with ebay, Rubbish, Can buy inexpensive items.
Cons: Csn never speak to a human, Poor customer service, Refund policy and lousy customer service.Recent recommendations regarding this business are as follows: "do not sell to buyers abroad", "Don't waste your time trying to speak to someone at eBay when their lists do not cover what you need to report.", "Don't buy anything from ebay as you will never get it!", "GLARYYEARS IS A SCAM", "Be careful if something says 'delivered' but you didn't actually get it, Ebay not helpful!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ebay UK has 1.9 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I usually dont have problems with ebay, Rubbish, Can buy inexpensive items.
Cons: Csn never speak to a human, Poor customer service, Refund policy and lousy customer service.Recent recommendations regarding this business are as follows: "do not sell to buyers abroad", "Don't waste your time trying to speak to someone at eBay when their lists do not cover what you need to report.", "Don't buy anything from ebay as you will never get it!", "GLARYYEARS IS A SCAM", "Be careful if something says 'delivered' but you didn't actually get it, Ebay not helpful!".
Most users ask Ebay UK for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews












































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen Scammed by a Buyer That eBAy refunded leaving me seriously out of pocket.
I have been an eBay member now for the past 24 years and up to about 3 months ago eBay was a great way to sell an item.
I sold an Electrical measuring device through eBay to a buyer in Latvia and this was sent through eBay's Global Programme.
About 6 weeks after the item was received the buyer asked for a full refund saying that the item didn't match the description (the buyer was incorrect, the item matched the description perfectly) , I think the buyer used the Electrical measuring device for a project and then didn't require it anymore.
I said that the return window was closed as the so-called issue with the item should have been addressed once received.
The Buyer has 94.4% rating on eBay and I have 100% rating but eBay sided with the Buyer so I had no choice but to refund from which I did.
It is now 8 weeks later with no item returned so I am out of pocket because Ebay decided to side with a Scammer.
The Fruststrating thing is that I can not appeal against this as eBay have closed the case, what they should done was waited for the item to be returned before debiting my account to refund.
There seems to be no way in contacting eBay for help as there system sends me round in circles.
User's recommendation: do not sell to buyers abroad

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem Not Received, Was Delivered to Wrong Address!!
Bought an item from the US, eventually Royal Mail here in the UK had it and it said 'delivered' on my eBay account. However I did not receive it so opened a case.
It was closed by Ebay because they said it was 'delivered'. I then complained and said that it was delivered to the wrong address and had proof of a photo of the royal Mail tracking where it was delivered and my front door and doorstep etc., it's obviously very different.
This was over a month ago and they keep saying they'll refund me from their 'back office' whatever that means but still have not and keeping fobbing me off! So I am out of pocket!
- When they do not want to help they just refuse to
Preferred solution: Full refund
User's recommendation: Be careful if something says 'delivered' but you didn't actually get it, Ebay not helpful!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am struggling to get help I need from Ebay
It is impossible to get through to eBay for help.
My items have not arrived and I'm being sent in circles as there is no one to speak to other than a useless online assistant (not a human). eBay is the worst for getting help!
THE WORST!
They have a terrible website with questions that are not all fit for purpose and the 'contact us' function is a total lie. The system for claiming a refund is unbelievably confusing and I don't think they care about their customers.
I am so annoyed as I've lost money and time trying to get this resolved. I ordered two packs and received none!
- Do not deliver
Preferred solution: Full refund
User's recommendation: Don't buy anything from ebay as you will never get it!
It is literally impossible to speak to a human about an fraudulent issue no covered by your lists of subjects. People are being swindled on eBay and you will not let me report it.
Automated responders cannot understand what I am reporting. An eBay member has for years been giving his customers my address for returns.
This is so he does not have to receive them or repay the buyer. Items arrive at my address addressed to this person who has never lived here. They are returns and I usually throw them in the bin.
People are being defrauded by this seller who you know because you sent a letter to him today to my address. He has never lived here.
User's recommendation: Don't waste your time trying to speak to someone at eBay when their lists do not cover what you need to report.
EBAY don't give a dam about getting me my money back
Get my money back from Glaryyears. They will take your money and send you faulty goods, and when you ask for a refund, they ask you to wait 28 days so they don't have to give you a refund.
Preferred solution: Full refund
User's recommendation: GLARYYEARS IS A SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline with 6 different REPS NO HELP WHATSOEVER
Cannot Access my Ebay Account and 6 reps where NO AT ALL one or two hung up three were no help at all the one was a bit of a help but rung off giving an excuse most them were the very same so one week later and still access to my account
Preferred solution: PROPER HELP AND AND A SOLUTION
User's recommendation: here hoping ther customer servic is a bit better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Goods not received by initial delivery date.P.S. GOODS NOW RECEIVED AND FITTED.
I have been trying for 2 hours to establish a revised delivery date with eBay/mandsquality and have failed.
Order number: 21-1051*-***79
Item number: 154836****24
I note that my bank statement shows the purchase price is pending.
Will someone please help me!
Frank Knight.
"frankjknight@***.co.uk
User's recommendation: I need to be more patient!
Ebay UK is Crap. Their Agents do what they like to the unfortunate Buyers.
I ordered a Rechargeable Grass Strimmer from a Ebay Agent. Who sent the wrong Item. No Return, No Refund.
- Crap service
Preferred solution: Full refund
User's recommendation: Do NOT USE Ebay UK for Anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRestriction
I found an item I really need on ebay, all nice and good. I entered my details and used my fiance's debit card to pay, guess what?
I am restricted. Now I don't even know if the item will be delivered to me or I paid for nothing.
I would really appreciate to get any update regarding my item either the payment to be returned.
Preferred solution: Deliver product or service ordered
User's recommendation: Better if you double check if the deal it's good or not, scammers can be found everywhere now.
Delivery item/hasn't arrived
My otder No 17-1042*-***83 was ordered 18.August 23 but it hasn't arrived yet.
The book name:Don McCunn: 'How to make custom-fit bra'.
Can you give me some idea when the item will arrive?
Caught eBay with intent fraud to cause financial loss to not honouring ebays money back guarantee plus a criminal act caught red handed perverting the course of justice altering listing details afta
Contacted USA md. Who sent manager from ?
No idea.
Thought the fraud. Was internal. A manager. And seller purchased off
I was wrong
This manager sided with fraudelant eBay manager ridiculed me made me out the bad guy
Stated case stands eBay wont be refunding you
Ie rolex watch purchase Japan buy usa seller.
Came from Japan. Got to stanstead fedex couriers
Seller cancelled shipment as paid for watch via PayPal
He then listed it back on eBay for more money
Cancelation sent to eBay. On sellers messages as sent him it
There to see
EBay changed x4 consecutive days in a row to different reasons why case won in sellers favour
EBay sent crime ref no
EBay reason 1
I did not pay import duties hence in favour of seller
Reason 2 seller provided fedex tracking showing fedex attempted delivery to my home
Reason 3 I had 3 weeks to pay duty
I did not.
Reason 4. This from eBay usa md.
Seller done nothing wrong
You did not pay import duty
EBay wont be refunding you
I had no watch
No money I paid via PayPal
EBay was.
In receipt of. Before these closed cases in sellers favour. Before these decisions sent me all 4 in 4 days
Fedex sent me email. Mr f could not pay import duties taxes
As he was unable to ie shipment cancelled by seller when registered on line with fedex.
Found shipment.
Ie my watch paid for
Cancelled
To go on. Fedex never attempted delivery to mr f home address because against the law duty must be paid first
After this evidence sent eBay. Received. By them
Case still stands awarded case to seller eBay wont be refunding you
All x4 requested eBay call backs recorded by dictaphone
Plus x1 eBay message to me in writing stating
Congratulations david
We are delighted to tell you.
You have won your case
The seller provided invalid tracking info
David you are not alone. We will refund you within 24/48 hours
X1 by eBay message
X4 in requested call backs recordings all reps directed to sellers messages where I sent
Copy of fedex shipment my rolex watch Placed there
All reps saw this
Then directed them to his selling account
Saw my watch relisted
All was given police crime ref no
Told be reported banned fraud seller all taped case won in my favour x4 call recordings plus x1 eBay message
EBay then took further info from a listing. An item paid for a 2 nd watch
Opened PayPal case
Day I was being refunded by PayPal
EBay took half the info off. The first info page.
Transfered to a 2 nd. Page ie further information
My claim item received not as described
Found out had confirmed by recorded requested call back from eBay who asked me david did you Realy screen shot the original watch listing gave her reasons of why told her my reasons was look in my messages to watch seller its there
EBay confirmed seller revised further info page delegated it
Hence only one info page. Further info not there blank screen shotted blank screen. Showing x1 information page
So gone was further info page with extra links warranty booklet instruction book
Which I did not receive
What a conman such seller
But eBay went 6 steps further
Once more
I was getting refunded by PayPal next day told
My full evidence in PayPal resolution centre.
Files screen shot of full listing from the seller. All photo;s screen shotted and when such disappeared. As ebay informed me delegated
My words in PayPal resolution centre. It stated.
The listing Which I purchased. Now shows only x1 info page the further info page gone now shows blank nothing there
Next day called PayPal
Who informed me
Case awarded in sellers favour yep asked did he make contact on last day. Being today
Answer was no
PayPal informed me ebay contacted PayPal ( ebay own PayPal)
Sent PayPal the listing. I paid watch from
It showed the first info page
Only half a page
The further info page that got delegated.
Confirmed back to me via requestedebsy call back Confirmed yes he revised listing and delegated further info page
Going back. To look for this listing yet again
Astonished
As said
There now was a 2 nd info page there. Not blank any more
But only half a page not full
EBay robbed info. Of the first and only info page there had been left after seller delegated it
EBay nobody else could do such
Sent to PayPal obviously informing them
It states in resolution centre now blank page
EBay adds to such
Now no page
Making it
Telling PayPal item was as described
And PayPal informing me
There was not is not any evidence in resolution centre PayPal never was.
To my informing the PayPal agent
Shall I send copys showing my screen shots in PayPal resolution centre
Actualy stating PayPal resolution centre.
Showing the case.
My full explanation. All there
Files. Screen shots. Two pages of info.
With 2 nd info page showing all everything on sellers listing
To removed
To full evidence of such. Downloaded uploaded onto PayPal link
Then I screen shotted it all
Phone went down on me
Fraud intent to cause financial loss to not wanting to refund me under eBay money back guarantee
That being twice in a row
To a fake watch sold me crime ref no given eBay they wont do a thing about it there was two frauds on sellers feedback one being mine
Tried messaging seller. Disapeered. For months no listed items all of a sudden my fraud feedback left gone
Back on eBay trading before a registered business eBay shop seller now back.
A private seller
There items all over 2.5 k. Approx. 750 items on eBay gop price. Being £8,5 k
EBay informed me last week yes reported again
Im just finishing a letter going to send now to seller requesting he contact you
Rang next day had such checked a complete lie
Now taken to county court
Big big compensation
Did not want this my deteriating health eBay causing most of this
No receiving scams from eBay Evri
Requesting I reschedule a delivery which states attemped
A lie been in all day every day
No card left through letter box
And usual drops leave outside door its not covid rules signature etc
No tracking no ref no
Not knowing my parcel sent or receiving
It direct you to re scedule and charges you £1.40
In eBay community members forum eBay now have all ebayers bank card.
Split from PayPal now convenient to crest even more money rip of scams
There now taking. Guess what amount ?
?1.40. Same as caught me out x6 times in 2 weeks
EBay have your bank cards can take what they want when they want
They take £1,40
Yes. £1,40.
Not informing hou at all you NORMALY receive such. By email or text
It dont happen
If. When you find out
Your reply is charged for an over sized parcel. You sent
What companys would charge 1,40
More like £10 plus
A rip off fraudelant criminal action
No help.
Now available on eBay
Request eBay call back
They kept hiding the option. Where to find it in selling. Buying hacked account
Its gone
No more there
Thousands upon thousands wanting there refunds claims settling
Much much more
They owe me x2 refunds lost items
Il never see it
Only because Ive used a dictaphone
Actualy informed eBay every time spoke on phone I used such because of my adult a d d
None of such which happened against myself. Such recording was done for my own healths sale memory
Not entrapment
Now in a very very good position.
No excuse can be made what so ever go whats gone on here
Approx x 6 eBay events all causing me financial loss
What makes me Realy sick
We pay council taxes we pay for the police
And something like this
Is most dangerous
How many people out there gone through what I have
Would have travelled to eBay caused damage possible injurys.
It still on the cards
The way I see things here
A company like this. Maybe big
But cant stay afloat
With how treating there account holders
Just cant
I strongly believe
Well planned ahead
Awaiting October energy rise.
Tighten there belts. Rip off more eBay customers account holders
When Xmas comes there revenue will be massive
All ready to cut / run. Come January / 2 k rise in energy prices
They go bankrupt
1 p in the pound.
People will get
All the money made will have gone
Pre planed
Then after such settles all down
PAYPAL, eBay own them
Walks in takes over, runs eBay
The managers. Etc. Md,s walk back in. On the payrol
I can see such happening why
Because what Ive experienced seen.
Heard as well
Im not alone here
What Ive received so have hundreds hundreds also received gone through some even worse
But they dont use a dictaphone. They dont suffer such ilness as me do no need
I mean you would not use one. Just to make sure. Your safe.
Not going to be lied to
That the norm. The trust people start out with
What eBay leave with you
Such people. Swindles lied to cheated deceived. Those peoples trust will have gone
Disturbed angry upset
Becoming very angry people why me syndrome most unfair
Lets hope eBay come to court before they decide go cut and run
Nobody will be astonished at it
That they know.
Hence will go. For it
All the way rip people off one last time send no refunds. Or sold items. Money
Finished.
What a coup
The biggest swindle of all time
And to get away with it
Its been pre planned for months on end
My advice
Be ready with your bank chargebacks
Make sure purchases are made via. Any card. Because if direct debit you cant get a charge back. EBay aware of this how many customers not knowing.
Finding out the hard way this is where eBay will rip people off and it will Really hurt
If you want to comment or leave a story. Regarding eBay or PayPal
Please do so
My story was. For reasons not to receive sympathy Etc
It was a show of real criminal led company management.
No body in U.K. will get involved with them
Absolutly no body will investigate them
Ive tried all
Police state civil.
There a bag of wing only working to issue tickets grabbing money from hard up people
We should have a right
We want there help.
Because they cause more harm than good
There cheats deceive lie
This is what we all support and pay
We should be more like the French stand up to things
Will somebody stand up against eBay.
Out there
At present
Its me on my lonesome t trying to expose them globally. Worldwide
Make it public
Any suggestions on getting such court case
The fraudelant actions Ive got as evidence. To watch. Are people that.
Such.
Horrible criminal minded company could be going in for the kill here
Known the biggest swindle of are time?
Regards all. David
User's recommendation: Nothing else to say just watch your money. There going down
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missing items
You are a useless company and always reaping people off their hard earned money. My package was not delivered and your tracker is showing package delivered. I will make sure I spoil your name on any platform until my package is deliver or I get refunded
User's recommendation: I will never recommend your company to my anybody
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany refusal to cancel an order wnem cancellation made with 10' of [mistaken] order placed
Cancellation ID: 531803****
Order number: 08-09***-*****
Seller ID: easybuying.ltd
The seller declined to accept this cancellation. The order was placed by mistake and was cancelled with 10' of the order being placed.
The order is not scheduled for delivery until APRIL! The order details indicate that the order has not been dispatched. I believe that the seller is not acting responsibly. I have 100% positive feedback.
Please resolve. Thank you
fpalmer.jp@***.com
- Shy practice
Preferred solution: Full refund
User's recommendation: Avoid this seller, unless refund satifacrorily resolved
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDreadful customer service
The seller took my money, told me my order was ready to despatch and then told me it was out of stock. Twice I have asked for a refund but the seller tells me I have no order with her. Im finding it impossible to get my sensible response from the seller and eBay dont appear to be helping me.
- Too difficult to have my problem dealt with
Preferred solution: Full refund
User's recommendation: Don’t use them unless you don’t mind losing your money
Unable to change my Email addres and my contact phone number
+I am 81 years of age, not fully conversant with computer workings. I have tried many times to change my Email address, but it is not working.
My contact phone number has also changed due to going to fiber optic line. How can I succeed to do this?
User's recommendation: Unless you are a computer whiz kid be careful trying to change your details for Ebay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My item was delivered and the vendor claims it was .
They left me my case unattended to with the vendors . No number to call , no one to talk to .
They dont take customers satisfaction seriously.
I ve two pending cases . One is about non delivered item , the second one is about a returned item , the vendor claims they didnt get it after posting it and I ve the receipt.
Preferred solution: Full refund
User's recommendation: They should mind the vendors they deal with on eBay and eBay might not come to their rescue when vendors misbehave.
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